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We want you to be happy with your purchase from Invisible World, but if for some reason it doesn’t work out our exchange and return policy is simple. We will be happy to issue a refund or exchange any item within 30 days of your order date as long as the item has not been worn and is in re-sellable condition.
We will pay return shipping for items that are defective or sent by mistake. In all other cases where we send a shipping return label, any label cost will be deducted from your refund.
Our fulfillment is managed by Amazon. In the event of a return, we will issue a return label with the correct address and coding so that they can return it to stock. If Amazon determines it is unsellable, we will need to delay a refund until our agent can examine it, generally within two weeks. This can be easily avoided if the item is neatly folded, unwrinkled and is in a bag.
